Hi! My name is Simone, and I work exclusively with mental health providers.
I craft processes and procedures for new practices, contract and credential providers, bill insurances, and advocate for patients when providers do not have time.
I’m here to make your life simpler, do the technical work, and hold insurance companies to the fire.
Support Offered:
Insurance Contract & Credentialing (excluding Medicaid and Medicare)
Insurance Billing and Processing
New Practice Policies & Procedures
Frequently Asked Questions
What is the turnaround time on the claims you submit? - As long as chart notes are completed, I will submit claims at the end of your work week (so if you only work T-TH I’ll submit Friday when all notes are done). I can submit daily if you’d like, but chart notes will need to be completed.
What is your turnaround time for addressing questions or resolving claim issues? - I try to reserve my mornings (7-9am) to claims calls and troubleshooting, so ideally I will have a reasoning or answer within the week but the result may not catch up on the insurance end for another week or so. Insurances are just slow.
What billing software or platform do you use? - I would bill through your EHR, all of the insurance companies I work with require claims be submitted electronically. So I will need access to your EHR and insurance provider portals to upload remittences.
Do you have a team, or are you a solo biller? - I am a solo work from home mama. I do it all and still manage to make dinner each night ha.
Do you require a long-term contract, or is it month-to-month? What are the terms for cancellation? - I require a year long contract to start and 30 days notice for cancellations.